Frequently Asked Questions
Read below to find answers to some of the common questions we receive . . .
what are the system requirements necessary for the course and LMS?
Make sure all pop-up blockers are disabled.
Vino 101 courseware is optimally viewed at a screen resolution of 1024 x 768 or higher.
For the course to properly function, you MUST have a current version of Java on your computer. (7 or higher)
(If you are unable to move past the first page of the quiz, Java 7 will resolve that issue.)
Please go to http://www.java.com/en and download a current version of Java. After installing the new version of Java, please close your browser, and log back in to a new training session.
Confirm you have the latest versions of the following: (Click on the links below to access and download the required resource.)
Recommended Internet Browser:
Internet Explorer 8.0 or higher
Flash Player 9
Adobe Reader 7.0
i cannot get beyond the first two quiz questions.
If the quiz questions are repeating, you require version 7 of Java for the quiz and LMS to communicate properly.
Please go to http://www.java.com/en and download Java version 7, update 4.
After installing the new version of Java, please close your browser, and log back in to a new training session.
i am having trouble viewing/navigating the program. what is the problem?
Move through the course by using either the back/next arrows at the bottom right of each page or use the Interactive Table of Contents on the left. If either of these functions is not working or you are unable to advance through the course, email us at support at foodservicetrainingportal dot com.
what information does the LMS track?
Vino 101 uses an Enterprise-Class Learning Management System that provides our clients with a robust, feature-rich record management and data storage experience.
Account Administrators are able to view statistics on a company, store or individual level and see the start/finish times, dates accessed, quiz score, completion status and individual question performance for each employee/student. All Learning Management data can be viewed online or saved, downloaded and printed as Excel worksheets.
Have a question that is not answered above? Contact us directly by clicking here.
Vino 101 has contributed to leading industry-related publications and online resources to further educate our clients and industry counterparts on wine, beer, spirits, beverage sales and service.
who we serve
Casual & Fine Dining Restaurants
Hotels & Casinos
Colleges & Universities
Retail Beverage Shops
State Restaurant Associations
info at vino101 dot com
Business Hours: M-F, 9:00am - 4:00pm EST